A new way of Service Delivery

Using our global crowd service platform we prepare and match qualified
technicians with customers. Service technicians are digitally trained,
certified and supported along the whole process.

Global network of technicians – right around you

Power of the Crowd

The BenLink crowd platform connects and enables technicians all over the world. While the network is global, the service can be provided locally with technicians as close as possible to the production site. The network size and density allows us to cover services across all fields of the food segment and
operate in a highly flexible manner.

Fast availability of technicians, anywhere
Higly flexible and local
Single trusted partner for all your services

Intelligent Digital Platform

The BenLink platform environment integrates all processes from service ordering, qualifying and training of technicians for a service to the final billing. The selection and matching algorithms used in combination with field enablement technologies for technicians allow for optimal service quality at minimum cost.

Intelligent and fully automated technician matching
Less planning and administration work for technicians and customers
Increased transparency, cost control and data analytics

Quality Service Anywhere

All services are delivered through our global network of qualified technicians. Technicians are checked during the onboarding process and then specifically trained and tested for the service jobs. During the service delivery in the field, technicians are supported with the relevant data and digital machine know-how.

Qualified local resources, globally
Assessment and training of technicians
Digital field execution support

Know-how Management and Partners

BenLink ensures that all services are based on relevant machine know-how and standardized high-quality procedures. These are digitally managed and supported along the whole process. BenLink works with leading original equipment manufacturers (OEMs) in the food industry.