BenLink offers an efficient digital end-to-end process to request, order and
manage your services online.
Register your segment, factory location and contact details on the platform
Choose your services of choice and let us do the matching of the right technician(s) for the job
Receive the service on the date specified and get all relevant information online
Get your service report, rate the experience and benefit from an automated billing process
Using our global crowd service platform we prepare and match qualified
technicians with customers. Service technicians are digitally trained,
certified and supported along the whole process.
The BenLink crowd platform connects and enables technicians all over the world. While the network is global, the service can be provided locally with technicians as close as possible to the production site. The network size and density allows us to cover services across all fields of the food segment and
operate in a highly flexible manner.
The BenLink platform environment integrates all processes from service ordering, qualifying and training of technicians for a service to the final billing. The selection and matching algorithms used in combination with field enablement technologies for technicians allow for optimal service quality at minimum cost.
All services are delivered through our global network of qualified technicians. Technicians are checked during the onboarding process and then specifically trained and tested for the service jobs. During the service delivery in the field, technicians are supported with the relevant data and digital machine know-how.
BenLink ensures that all services are based on relevant machine know-how and standardized high-quality procedures. These are digitally managed and supported along the whole process. BenLink works with leading original equipment manufacturers (OEMs) in the food industry.
We offer standardized, first level services
for the food industry.