4 simple steps

BenLink offers an efficient digital end-to-end process to request, order and
manage your services online.

1
Register

Register your segment, factory location and contact details on the platform

2
Request & get matched

Choose your services of choice and let us do the matching of the right technician(s) for the job

3
Obtain Service

Receive the service on the date specified and get all relevant information online

4
Rate & Pay

Get your service report, rate the experience and benefit from an automated billing process

A new way of Service Delivery

Using our global crowd service platform we prepare and match qualified
technicians with customers. Service technicians are digitally trained,
certified and supported along the whole process.

Global network of technicians – right around you

Power of the Crowd

The BenLink crowd platform connects and enables technicians all over the world. While the network is global, the service can be provided locally with technicians as close as possible to the production site. The network size and density allows us to cover services across all fields of the food segment and
operate in a highly flexible manner.

  • Fast availability of technicians, anywhere
  • Higly flexible and local
  • Single trusted partner for all your services

Intelligent Digital Platform

The BenLink platform environment integrates all processes from service ordering, qualifying and training of technicians for a service to the final billing. The selection and matching algorithms used in combination with field enablement technologies for technicians allow for optimal service quality at minimum cost.

  • Intelligent and fully automated technician matching
  • Less planning and administration work for technicians and customers
  • Increased transparency, cost control and data analytics

Quality Service Anywhere

All services are delivered through our global network of qualified technicians. Technicians are checked during the onboarding process and then specifically trained and tested for the service jobs. During the service delivery in the field, technicians are supported with the relevant data and digital machine know-how.

  • Qualified local resources, globally
  • Assessment and training of technicians
  • Digital field execution support

Know-how Management and Partners

BenLink ensures that all services are based on relevant machine know-how and standardized high-quality procedures. These are digitally managed and supported along the whole process. BenLink works with leading original equipment manufacturers (OEMs) in the food industry.

  • In-depth machine know-how
  • Standardized service delivery processes
  • Leading OEM partners from the industry

Register for our Service

We are constantly building up our service portfolio, our network of customers and service technicians. Register now to order your services and stay up to date about the upcoming service offerings.

    Our Services

    We offer standardized, first level services
    for the food industry.

    Preventive Valve Maintenance

    Periodic check of the valve condition, inspection of wear parts and lubrication.

    Read More More Info
    Roll Change for Roller Mills

    Quick Pack roll replacement.

    Read More More Info
    Filter Sleeve Change for Aspiration Systems

    Filter sleeve change and cleaning of the filter tank.

    Read More More Info
    Sieve Stack Maintenance for Plansifters

    Maintenance and cleaning of sifters with partial or full sieve replacement.

    Read More More Info
    Preventive Pump Maintenance

    Periodic check of the pump condition, inspection of wear parts and lubrication.

    Read More More Info
    General Mechanical Support

    Additional mechanical labor on-hand to support you with inspections, maintenance and cleaning of your equipment and plant.

    Contact us with your Request
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