Steven Charles Desserts (SCD) experienced inefficiencies with its cooling equipment, which impacted production capacity and customer satisfaction. During an InspectCare visit, Bühler identified the issues and recommended BenLink as the solution.
BenLink provided Level 1 services, including rooftop exhaust fan cleaning and re-balancing. BenLink’s pre-trained, local technicians executed the repairs faster than expected, delivering tremendous value to SCD through increased uptime and production efficiency.
This project demonstrated BenLink’s commitment to solving customer challenges with speed and precision. By effectively addressing SCD’s needs, BenLink helped Bühler regain customer confidence and strengthen its partnership with SCD.