On March 17, BenLink and Bühler hosted the event “The Future of Bühler Services with BenLink”, live from Uzwil and streamed globally. The event brought together key Bühler leaders to share insights on service strategy, transformation priorities, and how BenLink contributes to delivering service excellence at scale.
The event featured presentations from Samuel Schär (Chief Sales & Services Officer), Tjark de Vries (Head of Global Service Operations), Martin Stäger (Head of Service Transformation), and Manuel Kindle (Head of BenLink).
A key focus of the event was Bühler’s ambition to grow its service business through Services Agreements—a strategic priority essential for increasing market presence and strengthening long-term customer partnerships. Speakers emphasized how BenLink enables the efficient and scalable execution of these agreements, helping Bühler expand service coverage and deliver faster, more flexible support to customers worldwide.
With Bühler’s ambitious service growth objectives, it is clear that this expansion would not be possible without BenLink’s support. As Bühler’s wholly owned daughter company, BenLink plays a critical role in strengthening service capabilities and supporting OEM partners in delivering high-quality service.
The session concluded with a panel discussion and live Q&A, where speakers offered further perspectives on the evolving service landscape and the importance of close collaboration between OEMs and service partners like BenLink
At BenLink, we are proud to support Bühler and other OEM partners in expanding their service reach and optimizing delivery models. If you are an OEM looking to extend your service capabilities with a flexible and reliable partner, we’d be happy to talk.
